About Blossom
We're the leading nursery in the UAE with a growing number of centers in Dubai, Abu Dhabi, and Al Ain. We're part of Babilou Family, a leading global nursery network with over 10,000 experts from around the world.
Deputy Manager
Abu Dhabi
Job description
OPERATIONS & PARENTS INTERACTION/ENGAGEMENT
- Support the mission, vision and values of the organization - Inspire confidence in parents and families
- Build relationship, communicate and enable the development of a positive rapport with children, staff, parents, community partners and other parties
- Plan and manage internal communications and awareness of corporate direction, mission, aims and activities
- Contribute to formulation of policy and strategy
- Attend Network meetings, trade fairs and external activities or other initiatives if required as a Blossom representative
- Possess and develop strong organizational and problem-solving skills that will enable the growth of the Blossom brand
- Work with Centre Director, other centres and marketing team- to liaise with the community to ensure we organize ways to get our name out through presence, functions and product
- Carry out tours of the centre and be able to be the Blossom voice. Follow up on tours and convert the tour into the enrolment
- Support parents during the registration process, provide necessary guidance
- Review, manage and update children’s files to ensure we have the mandatory documents in place – medical, registration, Terms & conditions etc.
- Initiate daily interactions with parents through conversations and written messages and ensure the Blossom staff are responsive and engaging
- Develop and maintain positive working relationships with parents, community partners, students and volunteers
- Ensure staff are all aware of parent interaction policies and how work is to be sent home
- Update ‘Academic Year 2021_2022 Tours Term 1,2,3 Enrolment-Daily reporting’ sheet on daily basis
- Take over the centre’s management while CD is not present (short day, off sick, holiday, outside meeting etc.
- Update of centre’s emergency phone number with parents’ numbers - Making arrangements for school trips
- Update KPI sheet upon registration and keep the class lists up to date
- Update child profile on Little lives portal and activate parents accounts
