Receptionist

Duties & Key Responsibilities:

• Front Desk Management:

Greet visitors, parents, and employees in a welcoming manner.

Answer phone calls and direct inquiries to the appropriate personnel.

Manage the entrance area to ensure a positive first impression.

Ensures security protocols are upheld through adherence to procedures, monitoring the logbook.

• Appointment Coordination:

Schedule and organize appointments for nursery tours and visits.

Coordinate appointment timings with staff availability.

• Parent and Staff Interaction:

Address questions and concerns from parents and staff members professionally and courteously.

Provide information about the nursery's policies and procedures.

Alerts relevant staff members about the arrival of visitors.

• Secretarial Support:

Assist the management with administrative tasks, including document organization and correspondence handling.

Maintain accurate and updated records as needed.

• Positive Interactions with Children:

Demonstrate a warm and friendly demeanor to create a welcoming environment for children.

Establish positive relationships with children through interactions.

• Adherence to Educational Philosophy:

Uphold and promote the nursery's educational philosophy in all interactions and responsibilities.

• Team Collaboration:

Work collaboratively with other team members to ensure smooth nursery operations.

Provide support to colleagues as needed.

• Maintaining Clean and Tidy Spaces:

Ensure the reception area and designated spaces are consistently clean and organized.

Contribute to maintaining an orderly environment throughout the nursery.

• Professional Development:

Take the initiative for personal and professional development to enhance skills and knowledge.

• Confidentiality:

Maintain confidentiality when handling sensitive information related to parents, children, and staff.